Description

This article will walk through how to confirm whether or not the license you have installed on your license server supports the software version you are trying to use. 

Solution

1. Identify the expiration dates of your license using one of the two methods:
   1.  The best way is to view your installed license file for the expiration dates. This article will show you how to locate your expiration dates and view other information about your license. 
      1. INFO - Understanding Ansys License Files (ansyslmd.lic)
   2. An alternative way do this is to run the following commands from the client. 

"C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_util.exe" -statli 2325@LicenseServerNameOrIp

"C:\Program Files\ANSYS Inc\vXXX\licensingclient\winx64\ansysli_util.exe" -statli 2325@LicenseServerNameOrIp

1. Review the expiration date of the feature(s) you are attempting to checkout.  If it has expired or is not present, this means one of three things depending on the license you have and are entitled to:
   1. If you have a Permanent License w/ Active TECS Subscription - the license installed on the server is not current.  Obtain and install‍ the most recent license issued to your company.
   2. If you have a Permanent License w/o Active TECS Subscription - you are not able to use software versions that were released after your expiration date.  See Ansys Version & Release Date History
   3. If you have a Temporary License (Eval/Lease/Tech Pool) - If your temporary license has expired, you can no longer access the software and will need to contact your Account Manager.