Description

If Ansys software isn't opening or components are missing or not functioning as expected, running the Ansys "Product & CAD Configuration" tool can solve many common issues.

Common Causes:

1. Improper or corrupt Ansys installation files or settings.

Solution

1. From the Start Menu, browse to the folder ANSYS [Most Recent Version Installed]  >  locate Product & CAD Configuration [Ver XX]  >  Right click  > select More  >  Run as Administrator 

   This process will not work properly and can even produce more problems if Run as administrator is not selected.

2. Follow the steps pictured below in the order listed.
   1. In step 1 - make sure to select and unconfigure all products.

      
      

      Note for Advanced Users

      To quickly spot check if a product is currently configured (this doesn't mean they were configured properly), click on "Unconfigure Products & CADs". 

      • If the boxes are unchecked and can be clicked, then the product was previously configured. 
      • If the boxes are unchecked and cannot be clicked, then the product is not currently configured or is not installed.