Description

If Ansys software isn't opening or components are missing or not functioning as expected, running the Ansys "Product & CAD Configuration" tool can solve many common issues.

Common Causes:

1. Improper or corrupt Ansys installation files or settings.

Solution

1. From the Start Menu, browse to the folder ANSYS [Most Recent Version Installed]  >  locate Product & CAD Configuration [Ver XX]  >  Right click  > select More  >  Run as Administrator
   
   
   Delete

   Warning

   This process will not work properly and can even produce more problems if Run as administrator is not selected.

    
2. Follow the 5 steps pictured below in the order listed.  In step 1 - make sure to select and unconfigure all products.

   
   

   Note for Advanced Users

   To quickly spot check if a product is currently configured (this doesn't mean they were configured properly), click on "Unconfigure Products & CADs". 

   • If the boxes are unchecked and can be clicked, then the product was previously configured. 
   • If the boxes are unchecked and cannot be clicked, then the product is not currently configured or is not installed.