Description

You must install your Ansys license file on your License Server before clients can check out a license. The license file is initially delivered via email as a .txt file to the primary account contact, called the Ansys Support Coordinator (ASC).  By default, the file name is in a format that will look similar to this: “license-ansys_hybrid_07162019_055853_993_PM.txt”

Solution

1. These steps must be performed from the computer that the license manager is installed on.
2. If you haven't already, first Install or Update the Ansys License Manager Software‍ on your license server computer.
3. Windows Search > search for ANSYS License Management Center > right click ANSYS License Management Center and select Run as Administrator.
4. Select Add a License File > Select Browse > locate and select your license file > Select OK.
   1. If you get an error on this step, search the Knowledge Base for the error message for solutions.
5. Select Restart if prompted. Once complete, the results will show on screen.
   1. Note - Clients will be unable to reach the license server for a few moments while the license manager services restart. This takes ~15-30 seconds.  See the warning message here‍ for more details about restarting in a multi-user environment.  
   2. While selecting reread, without restarting, can work, we have also seen this cause future checkout related issues and recommend restarting whenever possible. 
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6. Click View Status/Start/Stop License Manager to double check the license serverwas started successfully
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7. Click View FlexNet Licenses to view the complete license file and verify it was installed.
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8. If you have an additional license file, simply repeat this process. The license file that was installed first will be appended/merged automatically and will now include both licenses.
9. Click View FlexNet Licenses to view the complete license file and verify the files were installed/merged successfully.
10. Please keep your original license file(s) handy should you ever need to reset/re-install your license file(s)‍.

"C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic"