Installation & Licensing Center
If you are an active or future SimuTech customer and have questions or simply prefer to get help directly from an engineer, we'd be happy to help!
ERROR - An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst
Authored by Aaron Schedlin January 23rd, 2023 1978 views 3 likes KB1732449
Ansys was closed mid-solve > upon opening the project again the following error appeared:
An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst The process cannot access the file because it is being used by another process.
Software & Version
Workbench (All versions)
*This example does not show which version. As such error could occur in any version.
The computer was low on disk space on the C Drive. This could possibly also occur if the file was in use by another process or has become corrupted.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
- Restart the computer. This may clear the lock on the file.
- Reset Your Anysys Profile Folder
- Verify that your computer is not running low on disk space on the C drive. Even if the project is running on a different drive having low disk space on the C drive can cause multiple issues.