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Installation & Licensing Center
Errors & Solutions
Weekly Updated Repository of the Latest Ansys Software Errors & Solutions
Behavior Based Issues & Solutions
- ERROR - Electronics Desktop Won't Open/Launch
- ERROR - Pan and Tilt Don't Work / Choppy
- ERROR - Fluent Launcher Crashes
- ERROR - Cannot submit Ansys Cloud jobs
- ERROR - RSM Cluster Load Monitoring Does Not Open
- ERROR - Cannot See Model in Graphics Area
- ERROR - Temporary License Does Not Work
- ERROR - Electronics Desktop opens as Twin Builder or another Desktop Configuration
- ERROR - Ansys graphics are slow/choppy/sluggish
- ERROR - Workbench toolbox text is cut off on 4k/high-resolution monitors
- ERROR - Ansys installer flashes but won't launch
- ERROR - Ansys won't open / launch
- ERROR - Black screen in CFX-Pre and CFD-Post
- ERROR - License Manager Server Hangs/Locks Up
- ERROR - Cannot return a borrowed license
- ERROR - Switching Network Connections Checks Out Another License
- ERROR - Cannot Uninstall Ansys Software Using Uninstaller
- ERROR - SpaceClaim fails to open
- ERROR - License Manager not detecting mac addresses properly
- ERROR - License Manager Shows Blank White Screen
- ERROR - Inventor Crashes When Ansys 2024R2 is Installed
- ERROR - Ansys Sherlock Doesn't Open / Launch
- ERROR - RSM Solve is Using Two Licenses
- ERROR - Explicit Dynamics cannot use the Distributed Solver
- ERROR - Cannot Check Out Licensing When License is Borrowed
- ERROR - Solve fails to run while on VPN
- ERROR - Tomcat Vulnerability CVE-2025-24813 detected in Ansys License Manager
- ERROR - Ribbon/Toolbar Missing From Fluent
Error Messages & Solutions
- ERROR - Ansys License Manager Won't Start
- ERROR - Capability ANSYS IcePak does not exist in the ANSYS licensing pool.
- ERROR - ANSYS Electronics Desktop Will Not Launch After Windows Update
- ERROR - "Failed to Enable Feature" - Pro, Premium, Enterprise Licensing Available on Server
- ERROR - Failed to export NASTRAN file
- ERROR - Unable to check out feature: motorcad
- ERROR - Could not connect to any License Server
- ERROR - Could not connect to any license server. The server is down...
- ERROR - Elastic Licensing Remains Disabled After Configuration as Administrator
- ERROR – Unable to Specify License Server in Version 2021 R1
- ERROR - Project contains data that requires software modules not are not installed
- ERROR - Hostid in the license file is not a valid hostid
- ERROR - This type of license file must be appended...
- ERROR - Could not save server and port to file
- ERROR - Destination File Could not be Created
- ERROR - No Valid Inventor Installation Detected
- ERROR - No valid INCREMENT lines were found
- ERROR - Capability ANSYS SpaceClaim Direct Modeler Does Not Exist...
- ERROR - Correctly-formatted Vendor Line Was Not Found
- ERROR - Workbench Toolbox Does Not Load
- ERROR - Attempt to create the following configuration status file was unsuccessful
- ERROR - Attempt to populate the CVD 'license_files' directory...
- ERROR - Warning: No License Files Were Found in the following location...
- ERROR - Failed to get license for ncodedesktop
- ERROR - Unable to connect to or start local server
- ERROR - Connection Timed Out While Reading Data
- ERROR - Not connected to a server for Licensing Client Proxy actions
- ERROR - Mechanical failed to open the database
- ERROR - Not Enough HPC Parallel Licenses
- ERROR - "FATAL ERROR: Port 1084 is in use." when installing Ansys License Manager
- ERROR - Translator Installation for CATIA V5 and SOLIDWORKS Import not Found
- ERROR - "Ansys BladeModeler" Not Available When Opening DesignModeler
- ERROR - 93317 Microsoft JScript runtime error
- ERROR - Failover feature 'Discovery - level 1' is not available
- ERROR - Creo Toolkit Startup Errors
- ERROR - Linux - Error While Loading Shared Libraries
- ERROR - Queuing for the license "" has been initiated
- ERROR - Unable to Attach Geometry from Creo
- ERROR - License Server Lost for X Minutes
- ERROR - Mechanical Crashes when using Image to File
- ERROR - SpaceClaim Structure Tree Items Disappear
- ERROR - "Unable to attach geometry file" (SolidWorks)
- ERROR - Failed to stop the license manager
- ERROR - Prerequisite error "MS ASP.NET Hosting Bundle 6.0.8"
- ERROR - An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst
- INFO - Issues Using OneDrive, Dropbox, etc.
- ERROR - spawn lmutil ENOENT
- ERROR - LoadLibrary failed with error 87
- ERROR - HTTP Error When Gathering Diagnostics
- ERROR - Required addins could not be loaded
- ERROR - Proxy process identifier could not be determined
- ERROR - Workbench plugin for Inventor does not work
- ERROR - Request name disco_level1 does not exist in the licensing pool (-5,147)
- ERROR - Licensed Number of Users Already Reached
- ERROR - Request name cfd_solve_level2 does not exist in the licensing pool (-15,10032)
- ERROR - Cannot Borrow a License
- ERROR - Failover Feature 'Ansys electronics_desktop' is not available
- ERROR - This license file will not be installed
- ERROR - Request name disco_level1 does not exist in the licensing pool
- ERROR - Port number are not the same in all license files
- ERROR - The required license file was not found
- ERROR - Querying cluster queues failed... getallQueues
- ERROR - Can't Edit Mech Contours
- ERROR - Script Error When Opening Mechanical From Workbench
- ERROR - No Customers Found in Licensing Portal
- ERROR - Please contact your sales representative to request a machine change
- ERROR - Failover feature Ansys IcePak is not available
- ERROR - Software modules are not installed
- ERROR - cx_Freeze: Python error / ImportError: DLL load failed
- ERROR - Newton-Raphson Residuals for the incomplete solution cannot be loaded
- ERROR - Update failed for the Setup component in skin assy
- ERROR - No license for OpticStudio was found
- ERROR - Cannot Sign in to SpaceClaim 2023R2 with a Named User Account
- ERROR - Fatal Error Opening Workbench Files
- ERROR - An unexpected error (SIG$SEGV) ...
- ERROR - Request Name 1 Does Not Exist in the Licensing Pool
- ERROR - Ansys Add-In Missing in SolidWorks
- ERROR - Unexpected Error: The Type Analyzer Threw an Exception
- ERROR - Mechanical Database File Does Not Exist
- ERROR - Random Difficulty Checking Out License in Workbench
- ERROR - Cannot Install OpticStudio 2023R2
- ERROR - Thermal Desktop Unable to Get a License
- ERROR - System Argument Exception When Running a Simulation
- ERROR - Open Option Missing in Material Designer
- ERROR - HDF Error occurred! / Error in writing compressed file
- ERROR - Perl not found at... perl.exe
- ERROR - Unexpected error: Root element is missing.
- ERROR - Critical Error when Installing Ansys
- ERROR - Anstranslator Failed to Generate Initial Import Configuration
- ERROR - Invalid option for This License Server When Trying to Add License File
- ERROR - Cannot use Some or All HPC Packs with Ansys 2024R1
- ERROR - Unexpected license problem: exiting
- ERROR - Version of vendor daemon is too old. (-83,21049)
- ERROR - Version of Vendor Daemon is Too Old
- ERROR - Blade Modeler License Handler Disconnected
- ERROR - Failover feature 'Discovery - Level 1' is not available (when launching DesignModeler)
- ERROR - The Design Point File to be Loaded Does Not Exist
- ERROR - A Device Attached to the System is Not Functioning
- ERROR - An Error Occurred While Reading the Database Streams
- ERROR - Could not set flexNet servers
- ERROR - The current graphics device does not meet the minimum requirements for Discovery
- ERROR - Fluent Unexpected License Problem, Exiting
- ERROR - Error in Startup Script
- ERROR - Failed to get Environment Variable AWP_ROOT242
- ERROR - Unable to open Discovery through Workbench
- ERROR - Access to the file was denied/couldn't be accessed when using automated installer
- ERROR - No recommended GPU devices have been detected on machine...
- ERROR - Failed to contrsuct hwtree for collect command. 0x8000ffff (Fluent using 64+ cores)
- ERROR - Version of Vendor Daemon is Too Old (-83,147)
- ERROR - Ansys forrtl: Severe (47) error
- ERROR - Not a valid server hostname, exiting
- ERROR - Host not found, -96,7 System Error, 11001 Winsock
- ERROR - fluidsfactory.dll was not found
- ERROR - Application failed to Start due to Qt Platform plugin
- ERROR - Could not connect to license server, System error
- ERROR - attempt to restore the project to it's original state has failed
- ERROR - Access to the path 'session_files' is denied
- ERROR - failed to launch, Error (87) The parameter is incorrect
- ERROR - ACT Extensions could not be loaded
- ERROR - Tomcat Vulnerability CVE-2024-52316 detected in Ansys License Manager
- ERROR - Shared Web Checkout call to LicensingSettingsUtility failed
- ERROR - Failed to check out license hfss_solve.
- ERROR - PlugIn Error: The required license is unavailable
- ERROR - JavaScript runtime error Line 57741
- ERROR - RSM Failed to validate credentials
- ERROR - Exception reading manifest from file Exception reading manifest from file:///C/Program%20Files/ANSYS% 20inc/v251/optiSLang/lib/optiSLangExcelAddln.vsto:
- ERROR - User "username@company.com" is not recognized in Shared Web Licensing
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