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ERROR - Mechanical Crashes when using Image to File
Authored by Steve Barnett December 13th, 2022 3217 views 1 likes KB1663744
ERROR
When using Mechanical, saving an "image to file" using any options except current graphics causes the program to crash.
AnsysWB Module
AnsysWB Module has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Software & Version
Mechanical 2021R1-2022R2
*This example was taken from this version but is not necessarily limited to this version.
Description/Cause
MSI motherboard were bundled with an audio processing application called Nahimic. NahimicOSD.dll (on-screen display) is known to cause conflicts with Ansys software.
*This is one cause that has been identified, though it may not the only potential cause of this error.
Solution
Disable on-screen display in Nahimic, however if issues persist uninstall Nahimic.