Installation & Licensing Center
HOW TO - Obtain Usage Data for Usage Reporting
Authored by Aaron Schedlin
August 8th, 2025
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KB3440186
Description
This article explains steps to take to obtain usage data that your account manager has requested.
Solution
You must have access to the License Management Center
This is typically hosted on a server if multiple people can check out licensing, but can be hosted on the client PC if only one person is using licensing.
Note: This is only for FlexNet Licensing.
- Launch the License Management Center
- Under Diagnostics, click on Gather Diagnostic Information, then Save To File
- Once it has gathered the information, it will create a zip file and save it to your Downloads folder
- Send the entire zip file to your Account Manager
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