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                          ERROR - Request name cfd_solve_level2 does not exist in the licensing pool (-15,10032)

                          Authored by Aaron Schedlin May 9th, 2023 7302 views 6 likes KB1946732

                          ERROR

                          Error occurs when trying to run a job in Fluent.  

                           

                          ANSYS LICENSE MANAGER ERROR
                           
                          Request name cfd_solve_level2 does not exist in the licensing pool.
                          Cannot connect to license server system.
                          The license server manager (lmgrd) has not been started yet,
                          the wrong port@host or license file is being used, or the
                          port or hostname in the license file has been changed.
                          Feature: cfd_solve_level2
                          Server name: 169.254.0.14
                          License path: 1055@DESKTOP-ABC123;
                          FlexNet Licensing error:-15,10032
                          
                          License ID: License checkout failed (CFD SOLVER).

                          Software & Version

                          Fluent 2023R1

                          *This documented instance of this error occurred in this version but is not necessarily limited to this version.

                          Description/Cause

                          The specified license server is specified incorrectly.

                          *The cause(s) we identified in this documented instance may not be the only cause(s) for this error.

                          Solution

                          1. Correctly specify the license server: Specifying an Ansys License Server
                          2. If the test is successful, Click Save, close the window and try running a job in Fluent.
                          3. If the test is not successful, please refer to this article for further troubleshooting: HOW TO - Test & Fix License Manager Connectivity Issues
                          licensingerror

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