 Installation & Licensing Center
 Installation & Licensing Center
            ERROR - Unexpected License Problem, Exiting (1 of 2)
                    
                         Authored by Aaron Schedlin
                        
                        
                    
                     July 15th, 2025
                     3795 views
                     2 likes
                        Authored by Aaron Schedlin
                        
                        
                    
                     July 15th, 2025
                     3795 views
                     2 likes
                     KB2695757
 KB2695757
                    
                
ERROR
Error occurs after clicking Start on a Fluent job.

Unexpected license problem; exiting
Hit return to exit.Software & Version
Fluent 2024R2
*This example was taken from this version but is not necessarily limited to this version.
Description/Cause
This is a generic error message that occurs when Shared Web licensing is enabled (but not in use) in Client License Settings:

*The cause(s)/solution(s) we identified in this documented instance may not be the only cause(s)/solution(s) for this error.
Solution
- Launch Ansys Licensing Settings 202X with Run as Administrator rights.
- Toggle the switch to disable Web Licensing and click Save.
- Launch Fluent again.
Warning
You will likely receive another license error upon running Fluent again. Please search our knowledgebase for the new license error.
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