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                          ERROR - Version of vendor daemon is too old. (-83,21049)

                          Authored by Caleb Scharf September 20th, 2024 2803 views 1 likes KB2420691

                          ERROR

                          The follow error occurs in the FlexNet Debug Log. 

                           

                          <HH:MM:SS> (ansyslmd) Request denied: Client: <Username>@<computername> (<computername>) (11.19) newer than Vendor Daemon (11.16). (Version of vendor daemon is too old. (-83,21049)

                          Software & Version

                          Ansys License Manager 2020R2

                          *This example was taken from this version but is not necessarily limited to this version.

                          Description/Cause

                          The vendor daemon is one of the services that that License Manager relies on to work properly.

                          In this case, a user was opening Fluent 2024R1.  While they had a valid license for Fluent 2024R1 installed on the license manager, the license manager was too old to support the checkout functionality for this version. 

                          Solution

                          1. Download and Install the latest version of the Ansys License Manager.  

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