Contact Us

If you still have questions and are an active SimuTech customer, please submit a request.

  • Ansys Training
  • Skills Center
  • Consulting
  • About
  • Contact Support
  • Home

  • Installation

      • Troubleshooting

          • Errors & Solutions

              • License Management

                  • Info

                      • Remote Solve Manager

                          • Employee Login

                          Can't find what you're looking for?

                          Contact Support

                          Installation & Licensing Center

                          • Home
                          • Installation
                            Installation Guides Installation Tasks Requirements & Info Optional Configurations Uninstallation
                          • Troubleshooting
                            Troubleshooting Guides License Manager Connectivity Issues License Checkout Issues Application Functionality Issues Windows OS / Hardware Issues CAD Plugin Issues Project Specific Issues Uninstallation Guides Diagnostic Resources & Logs Other Tasks
                          • Errors & Solutions
                            Behavior Based Issues & Solutions Error Messages & Solutions
                          • License Management
                            FlexNet Licensing Shared Web Licensing Elastic Licensing Licensing Portal Administration License Borrowing Reporting & Usage Stats Other
                          • Info
                          • Remote Solve Manager
                          + More

                          ERROR - Could not save server and port to file

                          Authored by Caleb Scharf July 16th, 2024 9664 views 10 likes KB1054546

                          ERROR

                          When attempting to specify a license server in the Ansys Client License Settings app > You receive the following error message after clicking Save:


                          Could not save server and port to file: C:\Program Files\ANSYS Inc\Shared Files/Licensing/ansyslmd.ini


                          Software & Version

                          Ansys Licensing Client Settings 2021 R2

                          *This example was taken from this version, but is not necessary limited to this version unless otherwise noted in the description.  

                          Description/Cause

                          We've seen several things cause this:

                          1. This error is most commonly caused by opening the Client License Settings program without specifically right clicking it and selecting Run As Administrator. Even if a user is an administrator on the machine, this step needs to be performed so that the program has proper permissions to make these changes.
                          2. This can occur if the "ansyslmd.ini" file is corrupted or user permissions on this file have been changed.  


                          Solution

                          • Cause A:
                            1. Windows search > search for Ansys License Client Settings > right click and select Run as Administrator.


                          • Cause B:
                            1. Delete the following file and then attempt to specify your license server again:
                              1. C:\Program Files\ANSYS Inc\Shared Files\Licensing\ansyslmd.ini


                          Was this helpful?

                          Yes
                          No

                          10 out of 17 found it helpful

                          Related Articles

                          ERROR - Project contains data that requires software modules not are not installed

                          ERROR - Elastic Licensing Remains Disabled After Configuration as Administrator

                          ERROR - Could not connect to any license server. The server is down...

                          ERROR - Unable to check out feature: motorcad

                          Popular Articles

                          Ansys Download & Installation Guide (Start Here!)

                          INFO - Ansys Hardware Recommendations & Supported 3rd Party Software

                          HOW TO - Uninstall Ansys Software

                          HOW TO - Test & Fix FlexNet License Manager Connectivity Issues

                          ERROR - Hostid in the license file is not a valid hostid

                          Was this helpful?

                          Yes
                          No
                          Give feedback about this article

                          Can't find what you're looking for?

                          Contact Support

                          Recently Updated

                          • HOW TO - Reset Your Ansys Profile Folder
                          • ERROR - Mechanical failed to open the database
                          • HOW TO - Troubleshoot a Windows Bluescreen (BSOD)
                          • HOW TO - Clear Shared Web Licensing Credential Cache
                          • HOW TO - Generate a Personal Access Token for an Unattended Workflow
                          • HOW TO - Borrow & Return an Ansys License
                          • ERROR - Ribbon/Toolbar Missing From Fluent
                          • HOW TO - Manage Users & Groups for Shared Web Licensing
                          • ERROR - Tomcat Vulnerability CVE-2025-24813 detected in Ansys License Manager
                          • General Inquiries & Sales:
                          • (800) 566-9190
                          • Info@SimuTechGroup.com
                          • Contact Support
                          • Software
                          • Services
                          • Case Studies
                          • Ansys Training
                          • Consulting
                          • Technical Support
                          • About SimuTech
                          • Careers
                          • Privacy

                          © 2025 SimuTech Group


                          Knowledge Base Software powered by Helpjuice

                          Definition by Author

                          0
                          0
                          Expand NEW TAB

                          Hi there! 👋

                          How are you liking the Installation Center?

                          Terrible

                          Bad

                          OK

                          Good

                          Excellent

                          Feedback Successfully submitted