Installation & Licensing Center
ERROR - Workbench won't open / launch
Authored by Caleb Scharf March 25th, 2024 3143 views 0 likes KB2312576
ERROR
When attempting to launch Ansys Workbench, it never opens. There is no launch/loading screen. It's like nothing happens when you click the shortcut.
Loading screen
If you do get a launch or loading screen, please wait 5min. This screen can often take several min if the software can't contact a license server or is slow to do so. If it does not progress or produce an error after 5min, then this article applies.
Software & Version
Ansys Workbench.
*This issue has been observed in many versions of Ansys Workbench any may occur in other products as well.
Description/Cause
The most common causes of this issue are listed below from most to least likely:
- Corrupted Ansys profile/settings
- Outdated GPU drivers
- AV / EDR is blocking Ansys or Ansys files from running.
- Corrupt Ansys installation
- Corrupt Windows installation
Solution
Attempt to reproduce the problem after performing each step below.