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                          ERROR - Electronics Desktop Won't Open/Launch

                          Authored by Aaron Schedlin March 25th, 2024 2358 views 0 likes KB2481494

                          ERROR

                          You launch Electronics Desktop and see the Ansys Electronics Desktop splash screen but after it goes away Electronics Desktop does not open and is not running in Task Manager.

                          Software & Version

                          Electronics Desktop 2024 R1

                          *This example was taken from this version but is not necessarily limited to this version.

                          Description/Cause

                          1. Corrupted Ansys profile/settings
                          2. Outdated GPU drivers
                          3. AV / EDR is blocking Ansys or Ansys files from running.
                          4. Corrupt Ansys installation
                          5. Corrupt Windows installation

                          Solution

                          Attempt to reproduce the problem after performing each step below.

                          1. Reset Your Ansys Profile Folder
                          2. Update Drivers & Software
                          3. Eliminate Antivirus/EDR Software as a cause
                          4. Comprehensively Reinstall Ansys
                          5. Check & Repair Windows Installation
                          aedtelectronicsdesktop

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