ERROR

When trying to refresh a system in mechanical workbench, the following error occurs.

Error Text

cx_Freeze: Python error in main script

Traceback (most recent call last):
File
"C:\ANSYSDev\tfs_agent\_work\258\s\bin\release\python\lib\site-packages\oc_Freeze\initscripts\_startup__.py', line 74, in run
File
"C:\ANSYSDev\tfs_agentVwork\258\s\felyx\install\acp\acp_console.py", line 54, in run
File “felyx\python\compolyx_gui\ACP.py” line 17, in <module>
File
“c:\ansysdev\tfs_agentVwork\258\s\felyx\python\compolyx_gu i\run_gui_mode.py”, line 4, in <module> 
File
“c:\ansysdev\tfs_agentVwork\258\s\felyx\python\compolyx\__init__.py”, line 72, in <module> 
File
"c:\ansysdev\tfs_agent\_work\258\s\felyx\python\compolyx\db.py", line 23, in <module>
File
c:\ansysdev\tfs_agent\_work\258\s\felyx\python\compolyx\model.py" line 92, in <module>
File
"c:\ansysdev\tfs_agentVwork\258\s\felyx\python\compolyx\api p_data_collector.py*, line 14, in <module>
File
“C:\ANSYSDev\tfs_agentVwork\258\s\bin\release\python\Lib\si te-packages\ansys\pyapip\apip.py”, line 11, in <module. 
ImportError: DLL load failed: A dynamic link library (DLL) initialization routine failed.

Software & Version

Workbench 2020R2

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

In this case, the Ansys installation became corrupt for an unknown reason.  A standard uninstall/install did not resolve the issue. 

*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.

Solution

1. Comprehensively Reinstall Ansys