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                          ERROR - attempt to restore the project to it's original state has failed

                          Authored by Caleb Scharf November 12th, 2024 1115 views 0 likes KB2932242

                          ERROR

                          In a workbench file in which the user has been working and has been successfully solving for months got the following error when trying to save it (not solve). 

                          An attempt to restore the project to it's original state has failed because some files and/or directories may be in use by another program, or disk is full or the files are read-only.  You must make sure these files are not currently in use, disk is not full, and project directory has write permissions.

                          Software & Version

                          Workbench 2024R2

                          *This example was taken from this version but is not necessarily limited to this version.

                          Description/Cause

                          The Ansys software installation was corrupt.  This was caused by Bitdefender Security / Antivirus Software. 

                          *The cause(s)/solution(s) we identified in this documented instance may not be the only cause(s)/solution(s) for this error.

                          Solution

                          1. HOW TO - Troubleshoot Endpoint Security / Antivirus Software with Ansys
                            1. This article will walk you through all steps that need to be performed.

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