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ERROR - Cannot Install OpticStudio 2023R2
Authored by Aaron Schedlin October 27th, 2023 212 views 0 likes KB2274539
You receive an error that you do not have permission to copy files into the installation folder even when running the installation with Run as Administrator rights.
Software & Version
*This example was taken from this version but is not necessarily limited to this version.
Controlled Folder Access is on, preventing the installation from making changes to the folders. Here is a link with more information: Evaluate controlled folder access | Microsoft Learn
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
- Turn off Controlled Folder Access: Allow an app to access controlled folders
NOTE: If you cannot turn off Controlled Folder Access, contact your IT department for further assistance.