Installation & Licensing Center
ERROR - No Customers Found in Licensing Portal
Authored by Aaron Schedlin
July 31st, 2023
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KB2086572
Error
Attempting to search for your company by name or customer number in licensing.ansys.com gives “no customers found” in results.
No customers found.Software & Version
Ansys Licensing Portal
Description/Cause
You do not have access to your companies licensing portal with the account you are signed in with.
Solution
Contact your company's Ansys Support Coordinator or License Poral Administrator to verify your access. If you are unsure of who that may be, contact support@simutechgroup.com
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