Installation & Licensing Center
ERROR - Failover feature Ansys IcePak is not available
Authored by Aaron Schedlin August 9th, 2023 955 views 0 likes KB2117252
When you have upgraded from legacy Icepak licensing to modern Icepak licensing (Electronics Premium IcePak in this case) you may receive this error. Increments are installed and available on license server. User launches, receives error that legacy Icepak licensing increments are unavailable:
ANSYS LICENSE MANAGER ERROR:Failover feature ‘Ansys IcePak’ is not available.
Request name aice_pak does not exist in the licensing pool.
No such feature exists.
License path: 1055@YourServerName
FlexNet Licensing error:-5,147
Failed to get license ice-pak: return code 0
Software & Version
IcePak 2022 R2
*This example was taken from this version but is not necessarily limited to this version.
Cause is unknown at this time.
Create an environment variable to force IcePak to use PPE licensing. HOW TO - Create an Environment Variable
Variable Name: ICEPAK_USE_PPE_LICENSE
Variable Value: 1