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ERROR - Mechanical Crashes when using Image to File

Authored by Steve Barnett December 13th, 2022 147 views 0 likes KB1663744

ERROR

When using Mechanical, saving an "image to file" using any options except current graphics causes the program to crash.

AnsysWB Module

AnsysWB Module has stopped working

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

Software & Version

Mechanical 2021R1-2022R2

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

MSI motherboard were bundled with an audio processing application called Nahimic.  NahimicOSD.dll (on-screen display) is known to cause conflicts with Ansys software.

*This is one cause that has been identified, though it may not the only potential cause of this error.

Solution

Disable on-screen display in Nahimic, however if issues persist uninstall Nahimic.

 

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