Installation & Licensing Center
ERROR - Request name disco_level1 does not exist in the licensing pool (-5,147)
Authored by Caleb Scharf
July 27th, 2024
6749 views
4 likes
KB1903083
ERROR
When launching SpaceClaim the following error occurs:
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/9355/direct/1681495596687-image.png)
Request name disco_level1 does not exist in the licensing pool.
No such feature exists.
Feature: disco_level1
LicensePath: 1055@<LicesenManagerHostName>
FlexNet Licensing Error: -5,147
Software & Version
SpaceClaim 2023R1
*This documented instance of this error occurred in this version but is not necessarily limited to this version.
Description/Cause
Checking for a SpaceClaim license prior to alternate license.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
Solution
- Launch SpaceClaim > wait for error message > click OK.
- Wait ~30sec for the following message to appear and select Start In View-Only Mode.
- File > SpaceClaim Options > License.
- Uncheck Check for SpaceClaim license prior to alternate license.