Contact Us

If you still have questions and are an active SimuTech customer, please submit a request.

  • Ansys Training
  • Skills Center
  • Consulting
  • About
  • Contact Support
  • Home

  • Installation

      • Troubleshooting

          • Errors & Solutions

              • License Management

                  • Info

                      • Remote Solve Manager

                          • Employee Login

                          Can't find what you're looking for?

                          Contact Support

                          Installation & Licensing Center

                          • Home
                          • Installation
                            Installation Guides Installation Tasks Requirements & Info Optional Configurations Uninstallation
                          • Troubleshooting
                            Troubleshooting Guides License Manager Connectivity Issues License Checkout Issues Application Functionality Issues Windows OS / Hardware Issues CAD Plugin Issues Project Specific Issues Uninstallation Guides Diagnostic Resources & Logs Other Tasks
                          • Errors & Solutions
                            Behavior Based Issues & Solutions Error Messages & Solutions
                          • License Management
                            FlexNet Licensing Shared Web Licensing Elastic Licensing Licensing Portal Administration License Borrowing Reporting & Usage Stats Other
                          • Info
                          • Remote Solve Manager
                          + More

                          ERROR - Licensed Number of Users Already Reached

                          Authored by Aaron Schedlin April 19th, 2023 6051 views 0 likes KB1913021

                          ERROR

                          Upon launching Ansys, you receive an error stating insufficient licenses available. Licensed number of users already reached.  Example:



                          Failover feature 'Ansys Mechanical Enterprise' is not available.
                          Insufficient Ansys Mechanical Enterprise licenses available.
                          Licensed number of users already reached.
                          Feature: ansys
                          License path: 1055@LicenseServer;
                          FlexNet Licensing error:-4, 132

                          Software & Version

                          Mechanical 2023R1

                          Electronics 2023R1

                          Fluent 2023R1


                          *This documented instance of this error occurred in this version but is not necessarily limited to this version.

                          Description/Cause

                          1. You are trying to use more licenses than you are entitled for, or other users have those licenses checked out.
                          2. You have enough licenses issued to you, but one of them is stuck or checked out.
                          3. You haven't installed a newly purchased license.

                          *The cause(s) we identified in this documented instance may not be the only cause(s) for this error.

                          Solution

                          1. Determine Who is Using Licensing: HOW TO - View License Usage & Status
                          2. Release a Stuck License: HOW TO - Release a Stuck/Reserved/Abandoned License
                          3. Install a Newly Purchased License: Install an Ansys License File


                          templateerror

                          Was this helpful?

                          Yes
                          No

                          0 out of 1 found it helpful

                          Related Articles

                          ERROR - Project contains data that requires software modules not are not installed

                          ERROR - LoadLibrary failed with error 87

                          ERROR - "Failed to Enable Feature" - Pro, Premium, Enterprise Licensing Available on Server

                          ERROR - Elastic Licensing Remains Disabled After Configuration as Administrator

                          Popular Articles

                          Ansys Download & Installation Guide (Start Here!)

                          INFO - Ansys Hardware Recommendations & Supported 3rd Party Software

                          HOW TO - Uninstall Ansys Software

                          HOW TO - Test & Fix FlexNet License Manager Connectivity Issues

                          ERROR - Hostid in the license file is not a valid hostid

                          Was this helpful?

                          Yes
                          No
                          Give feedback about this article

                          Can't find what you're looking for?

                          Contact Support

                          Recently Updated

                          • HOW TO - Reset Your Ansys Profile Folder
                          • ERROR - Mechanical failed to open the database
                          • HOW TO - Troubleshoot a Windows Bluescreen (BSOD)
                          • HOW TO - Clear Shared Web Licensing Credential Cache
                          • HOW TO - Generate a Personal Access Token for an Unattended Workflow
                          • HOW TO - Borrow & Return an Ansys License
                          • ERROR - Ribbon/Toolbar Missing From Fluent
                          • HOW TO - Manage Users & Groups for Shared Web Licensing
                          • ERROR - Tomcat Vulnerability CVE-2025-24813 detected in Ansys License Manager
                          • General Inquiries & Sales:
                          • (800) 566-9190
                          • Info@SimuTechGroup.com
                          • Contact Support
                          • Software
                          • Services
                          • Case Studies
                          • Ansys Training
                          • Consulting
                          • Technical Support
                          • About SimuTech
                          • Careers
                          • Privacy

                          © 2025 SimuTech Group


                          Knowledge Base Software powered by Helpjuice

                          Definition by Author

                          0
                          0
                          Expand NEW TAB

                          Hi there! 👋

                          How are you liking the Installation Center?

                          Terrible

                          Bad

                          OK

                          Good

                          Excellent

                          Feedback Successfully submitted