ERROR

When launching Workbench on a high-resolution monitor, the text in the toolbox is cut off and the overall size of the Workbench window is small.

Software & Version

***Workbench 2024R1***

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

Workbench is retrieving the display settings from Windows which may have custom scaling.

*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.

Solution

1. Click on your Start menu and search for Workbench followed by the version you have installed (ex: Workbench 2024R1)
2. Right click on Workbench and select Open File Location
3. Right click on the Workbench shortcut and select Properties
4. Click on the Compatibility tab, then under Settings click Change high DPI settings
   
5.  Check the box for Override high DPI scaling behavior and leave the drop down to Application then hit OK
   
6. If you have Workbench open, close and re-open.