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ERROR - Failed to stop the license manager

Authored by Aaron Schedlin January 13th, 2023 429 views 0 likes KB1731051

ERROR

When adding a license file > after the loading screen > you receive the following error message and are unable to load the license file.

Error: Failed to stop the license manager

Software & Version

License Manager Release 2022 R2

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

License Manager services may be stuck or previous attempt to load a license file may still be processing. 

Solution

Stop and restart the license server manually via the services console or task manager as shown in this article:

HOW TO -Stop/Start the Ansys License Manager


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