Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Ansys Training
  • Consulting
  • About
  • Contact Support
  • Home
  • Installation

  • Troubleshooting

  • Errors & Solutions

  • How To's

  • Info

  • Remote Solve Manager

  • Employee Login

Can't find what you're looking for?

Contact Support

Ansys Installation & Licensing Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Installation
  • Troubleshooting
  • Errors & Solutions
  • How To's
  • Info
  • Remote Solve Manager
+ More

ERROR - Mechanical failed to open the database

Authored by Caleb Scharf October 30th, 2021 2362 views 0 likes KB1114506

ERROR

Mechanical is opened > Workbench is automatically launched first > it sits on the loading screen for several minutes > it finally opens with the timeout connection error seen in this article this article‍ > you click ok > in the background (with no indication to you) it attempts to load mechanical for several minutes > you finally receive the error below and no tools appear in the toolbox.

Mechanical failed to open the database: The mechanical editor
does not have a valid license.  Please refer to the following directory
for more information:
C:\users\UserName\Appdata\Local\Temp\.ansys.

Software & Version

Mechanical / Workbench 2021 R2

*This example was taken from this version, but is not necessary limited to this version.

Description/Cause

This error was caused by a connection issue with the license server not having the License Server specified properly.

Solution

Follow the article -  HOW TO - Test & Fix License Manager Connectivity Issues


Related Articles

ERROR - ANSYS Electronics Desktop Will Not Launch After Windows Update

ERROR - Unable to check out feature: motorcad

ERROR - Not connected to a server for Licensing Client Proxy actions

ERROR – Unable to Specify License Server in Version 2021 R1

Popular Articles

INFO - Ansys Hardware Recommendations & Supported 3rd Party Software

Ansys Installation Guide (Start Here!)

Ansys Troubleshooting Guide

INFO - Ansys License Manager Overview & Requirements

Accessing the Ansys Customer Portal

HOW TO - Gather License Server Host Info

HOW TO - Change/Move License Servers

ERROR - Hostid in the license file is not a valid hostid

Was this article helpful?

Yes
No
Give feedback about this article

Can't find what you're looking for?

Contact Support

Recently Updated

  • Ansys Troubleshooting Guide
  • HOW TO - Troubleshoot Antivirus Software with Ansys
  • HOW TO - Change/Move License Servers
  • ERROR - Temporary License Stops Working
  • HOW TO - Reset Your Ansys Profile Folder

General Inquiries & Sales:

(800) 566-9190

Info@SimuTechGroup.com

Contact Support

  • Software
  • Services
  • Case Studies
  • Ansys Training
  • Consulting
  • Technical Support
  • About SimuTech
  • Careers
  • Privacy

© 2021 SimuTech Group

Definition by Author

0
0
Expand