ERROR

You attempt to launch RSM Cluster Load Monitoring, but nothing happens.

How it should appear:

Software & Version

RSM 2024R2

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

There are files missing from C:\Program Files\ANSYS Inc\v242\RSM\bin\FrameworkDependencies

*The cause(s)/solution(s) we identified in this documented instance may not be the only cause(s)/solution(s) for this error.

Solution

1.  As a workaround, this issue can be resolved by copying the missing files from a previous version such as 2024R1 or 2023R2 from the C:\Program Files\ANSYS Inc\vXXX\RSM\bin\FrameworkDependencies directory to C:\Program Files\ANSYS Inc\v242\RSM\bin\FrameworkDependencies (where vxxx is the previous version.)
2.  If you do not have a previous install, click the following link and unzip the contents to the FrameworkDependencies folder: FrameworkDependencies