ERROR

When installing a new license file you receive an error stating the license will not be installed.

Error: This type of license file must be appended to the end of the existing license file that is already installed on your machine. However, the SERVER information in the new license files does not match the SERVER information in the existing license file, as is required. Therefore, this license file will not be installed.

Software & Version

License Manager 2022 R2

*This documented instance of this error occurred in this version but is not necessarily limited to this version.

Description/Cause

The host names in the new and installed license files do not match.

*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.

Solution

So long as the disk serial numbers match in the new and installed license files, you can adjust the host name in the new license file to match that of the installed license file. Then once they match you can add the new license file. Install an Ansys License File