Solution #1 - via Command Prompt (Windows)

1. In the Start menu, search for Command Prompt, and launch the application as Administrator by right-clicking and choosing Run as Administrator
2. At the command prompt, enter the command:

   tasklist | find "Ans.Rsm"

If there is a RSM related process running, you'll see an output similar to:

C:\Windows\system32>tasklist | find "Ans.Rsm"
Ans.Rsm.Launcher.exe          5444 Services                   0      9,788 K

C:\Windows\system32>

If there are no RSM related processes running, you'll see an output similar to:

C:\Windows\system32>tasklist | find "Ans.Rsm"

C:\Windows\system32>

Solution #2 - via Task Manager (Windows)

1. Log in with an account with administrative privileges.
2. In Start, search for and launch Task Manager.
3. In the lower left of Task Manager, click "More Details", and then go to the Details tab.
4. In the Details tab, verify that no processes are listed beginning with Ans.RSM.
5. Close Task Manager.