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                          Nick

                          Nick Heberle

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                          ERROR - "Ansys BladeModeler" Not Available When Opening DesignModeler

                          Published April 6th, 2022 by Nick Heberle

                          Error When opening DesignModeler, users receive an error that the licensed number of users has already been reached. Failover feature 'Ansys BladeModeler' is not available. Insufficient ANSYS BladeModeler licenses available. License number of users already reached. Feature: acfx_bldmdlr License path: FlexNet Licensing Error: -4,132 Description/Cause

                          9006 Views 1 min

                          HOW TO - Verify No Ans.Rsm Processes are Running

                          Published July 23rd, 2021 by Nick Heberle

                          Description For many Remote Solve Manager (RSM) configuration tasks, it is important to verify no RSM related processes are running at the time the configuration is changed or a command is executed. Solution There are multiple ways to check if there are any processes running, see the options below: Solution #1 - via Command Prompt (Windows) In the S

                          8943 Views 1 min

                          INFO - Remote Solve Manager Roles & Terminology

                          Published July 30th, 2021 by Nick Heberle

                          Description Within Remote Solve Manager, there are numerous terms to understand to properly follow installation, configuration, and maintenance tasks. Solution RSM Roles & Terminology When working with Remote Solve Manager (RSM), there are a few essential terms to understand regarding the components of RSM: Term Definition Job A processing task

                          5974 Views 1 min

                          HOW TO - Install Remote Solve Manager Standalone Services (RSM)

                          Published July 30th, 2021 by Nick Heberle

                          Description RSM is installed by default with many Ansys software packages, however it can also be downloaded and installed separately. Solution Sign in to the Ansys Customer Portal. Info Trouble accessing the customer portal? Check out this page: Accessing the Ansys Customer Portal‍  In the navigation menu, choose Downloads > Current Release. If

                          7116 Views 1 min

                          HOW TO - Install the RSM Launcher Service

                          Published July 30th, 2021 by Nick Heberle

                          Description Installing the RSM Launcher Service will ensure the necessary services for Remote Solve Manager to start automatically when the workstation starts up. Solution Installing the RSM Launcher Service (Windows) To configure the RSM launcher service to start automatically with Windows: Verify that no Ans.Rsm processes are running In Start, sea

                          8140 Views 15 Likes 1 min

                          ERROR - Not Enough HPC Parallel Licenses

                          Published January 18th, 2022 by Nick Heberle

                          ERROR When attempting to use more than four processing cores, one of the following, or a similar error, occurs: Unable to spawn node: license not available. ANSYS LICENSE MANAGER ERROR:Not enough HPC Parallel licenses 6/4 Hit return to exit. ANSYS LICENSE MANAGER ERROR: Not enough HPC Paralell licenses 6/4 *** ERROR - Insufficient HPC licenses avail

                          16939 Views 1 min

                          HOW TO - Release a Stuck/Reserved/Abandoned License

                          Published October 4th, 2021 by Nick Heberle

                          Description Important Update In 2024r1, there have been significant improvements to limit the causes requiring you to manually release licenses.  For more info, see INFO - Ansys License Disconnect Timeout Overview     There may be occasions where you need to manually release a reserved, stuck or abandoned/ghost licenses.  Stuck and ghost licenses mo

                          17596 Views 12 Likes 4 min

                          HOW TO - Create an Environment Variable

                          Published April 6th, 2022 by Nick Heberle

                          Description Some Ansys settings are configured via Environment Variables, a component in the Windows operating system.  Environment variables are typically written as VARIABLE_NAME=VARIABLE_VALUE. Solution Warning Ansys utilizes System environment variables (unless otherwise noted in the guide/instructions you are following), and you'll need Local A

                          11598 Views 13 Likes 1 min

                          ERROR - Elastic Licensing Remains Disabled After Configuration as Administrator

                          Published July 23rd, 2021 by Nick Heberle

                          Error Ansys 2020 R2 had been configured to connect to a local, FlexLM based license server.  The Ansys suite has now been reconfigured to utilize elastic licensing for all users, and the license server specification for the local license server has been removed. When launching Ansys applications, the user receives an error that Ansys could not conne

                          6532 Views 1 min

                          ERROR - Ribbon/Toolbar Missing From Fluent

                          Published April 11th, 2025 by Nick Heberle

                          Error After launching Fluent, the ribbon/toolbar is missing, including option to reset window layout: Software & Version Fluent Description/Cause Window layout configuration files have become corrupted and need to be regenerated. Solution Close all Ansys applications In File Explorer, type %userprofile% in the navigation bar and hit enter Rename

                          272 Views 1 min

                          HOW TO - Uninstall the RSM Launcher Service

                          Published July 30th, 2021 by Nick Heberle

                          Description Removing the RSM Launcher Service will prevent the necessary services for Remote Solve Manager from starting automatically with the workstation.  Solution Info The RSM launcher service is automatically uninstalled when you uninstall RSM     Uninstalling the RSM Launcher Service (Windows) To uninstall the RSM launcher service on Windows,

                          5976 Views 1 min

                          ERROR - User "username@company.com" is not recognized in Shared Web Licensing

                          Published March 20th, 2025 by Nick Heberle

                          Error When attempting to access Shared Web Licensing, after signing into their Ansys account the user receives an error that their user is not recognized. Error: User "<email address>" is not recognized and/or is not associated with any account Diagnostic: UserNotRecognizedError; Please verify that user "<email address>" is associated wi

                          382 Views 1 min

                          HOW TO - Generate a Personal Access Token for an Unattended Workflow

                          Published April 11th, 2025 by Nick Heberle

                          Description Shared Web Licensing utilizes Ansys ID to manage access, and when running interactively will prompt the user to sign-in when necessary.  However, when running unattended jobs, such as batch or scripted jobs, a token is necessary to take place of the user. Solution Go to the Ansys ID Portal  Sign in with your Ansys ID, if prompted Click o

                          172 Views 1 min

                          HOW TO - Uninstall Remote Solve Manager (RSM)

                          Published July 30th, 2021 by Nick Heberle

                          Description RSM is uninstalled when a full uninstall of Ansys is performed.  The RSM components can also be removed independently of a full uninstallation. Solution RSM can uninstalled as a stand-alone package: In Windows Search, search for Uninstall Ansys [Product Version], and right click, and Run as Administrator. In the Product Uninstallation Wi

                          5601 Views 1 min

                          ERROR - Capability ANSYS SpaceClaim Direct Modeler Does Not Exist...

                          Published September 23rd, 2021 by Nick Heberle

                          Error After a license issued after 8/9/21 has been installed, users launching SpaceClaim receive one of the following messages: Capability ANSYS SpaceClaim Direct Modeler does not exist in the ANSYS licensing pool. None of the products enabling this capability are available in the specified license path:     ANSYSLI_SERVERS:     FLEXlm Servers: The

                          12791 Views 3 min

                          ERROR - Translator Installation for CATIA V5 and SOLIDWORKS Import not Found

                          Published February 18th, 2022 by Nick Heberle

                          Error When attempting to import a SolidWorks or Catia file into Electronics Desktop, you receive an error that the translator is not installed: Error Text: Translator installation for CATIA V5 and SOLIDWORKS import not found. Description/Cause The translator necessary is not included with the Electromagnetics suite, and must be installed separately.

                          8215 Views 1 min

                          HOW TO - Create a Cube & Apply Gravity

                          Published September 9th, 2022 by Nick Heberle

                          Description Creating a cube and apply gravity creates a simple simulation that can be used for testing solving in Mechanical.  This can be helpful when troubleshooting issues. Solution Open Workbench > double-click Static Structural to add this analysis system to the Project Schematic. RMB on the Geometry cell and choose New SpaceClaim Geometry.

                          4754 Views 1 min

                          ERROR - No Valid Inventor Installation Detected

                          Published September 17th, 2021 by Nick Heberle

                          Error In CAD Configuration Manager, the Autodesk Inventor Workbench Associative Interface fails to configure successfully, failing with the error: <<Inventor PlugIn>> No valid Inventor installation detected Description/Cause Due to a mismatch with two registry keys, CAD Configuration Manager is unable to properly identify the version of

                          7727 Views 1 min

                          INFO - Ansys Resources & Portals Guide

                          Published July 14th, 2021 by Nick Heberle

                          Description Ansys has many different resources and portals. The following guide should help you discover, understand and locate these resources.   Solution Resource/Portal Preview Description Ansys Customer Portal Software Downloads Search for Errors & Solutions Tutorials & Training Materials Class 3 Errors (errors that effect simulation acc

                          9817 Views 1 min
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                          Nick follows these articles

                          • HOW TO - Reset Ansys License Preferences
                          • INFO - Ansys Shared Web Licensing Overview
                          • HOW TO - Release a Stuck/Reserved/Abandoned License
                          • ERROR - Capability ANSYS SpaceClaim Direct Modeler Does Not Exist...

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