Installation & Licensing Center

+ More

HOW TO - Review License Usage Data from a Different Computer

Authored by Steve Barnett August 5th, 2023 397 views 0 likes KB1480505

Description

This article will show you how to review the license usage history data when you don't have access to the license server machine.

Solution

Step #1 - Gather License Server Diagnostics File

Gather a diagnostic log file from the License Server
1. HOW TO - Gather Ansys Diagnostic Logs - SimuTech (simutechgroup.com)

Step #2 - Install the License Manager on Your Local Computer

Download & Installation the License Manger software on your local computer.
1. You do not need to install the client software.

Step #3 - Import Log Files

Download and extract the license server logs
1. Example naming format - “lmcenter_daig_ANDFS00_DATE_time.zip”)
2. We will need these files shortly, keep this window open.
Ensure that all Ansys software is not running, best practice is to check in Task Manager > Services tab, stop any services that start with Ansys by right mouse click > stop service.
In a new File Explorer, Navigate to C:\Program Files\Ansys Inc\Shared\Licensing\
The files in this folder contain the logs from the license server on your local computer, make a backup copy of this folder if you want to keep this data.
Go back to the window where we extracted the client's diagnostic files, select all > copy > paste in C:\Program Files\Ansys Inc\Shared\Licensing\ folder, when prompted, select Replace the files in the destination.

Step #4 - Review the License Usage Charts

Launch Ansys License Management Center
On the left, select View License Usage History > specify Date Range and any other desired data > select Generate

license usage history

Can't find what you're looking for?

Contact Support