Installation & Licensing Center
ERROR - Workbench won't open / launch
Authored by Caleb Scharf November 27th, 2023 703 views 0 likes KB2312576
When attempting to launch Ansys Workbench, it never opens. There is no launch/loading screen. It's like nothing happens when you click the shortcut.
If you do get a launch or loading screen, please wait 5min. This screen can often take several min if the software can't contact a license server or is slow to do so. If it does not progress or produce an error after 5min, then this article applies.
Software & Version
*This issue has been observed in many versions of Ansys Workbench any may occur in other products as well.
The most common causes of this issue, listed below from most to least likely, are:
- Outdated GPU drivers
- AV / EDR is blocking Ansys or Ansys files from running.
- Corrupt Ansys installation
- Corrupt Windows installation