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ERROR - Hostname is not a valid hostname, exiting
Authored by Aaron Schedlin September 12th, 2023 591 views 0 likes KB2152469
License Manager will not start after hostname of the server was changed.
“NewHostName”: Not a valid server hostname, exiting.
Valid license server system hosts are: “OldHostName”
Using license file "C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic
Unable to kill lmgrd.exe. Please kill this manually by opening the Task manager and Killing the lmgrd.exe which are still running".
Software & Version
License Manager 2023 R2
*This example was taken from this version but is not necessarily limited to this version.
The name of the device in which the license manager is hosted on was changed since the license file was issued. The hostname in the license file needs to match the hostname of the license manager.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
- Modify your license file: HOW TO - Change the Hostname of an Ansys License Server
Note: Any future license files received will have to be modified to reflect the correct hostname.