Installation & Licensing Center
If you are an active or future SimuTech customer and have questions or simply prefer to get help directly from an engineer, we'd be happy to help!
ERROR - Request name cfd_solve_level2 does not exist in the licensing pool (-15,10032)
Authored by Aaron Schedlin May 9th, 2023 183 views 0 likes KB1946732
Error occurs when trying to run a job in Fluent.
ANSYS LICENSE MANAGER ERROR Request name cfd_solve_level2 does not exist in the licensing pool. Cannot connect to license server system. The license server manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the port or hostname in the license file has been changed. Feature: cfd_solve_level2 Server name: 169.254.0.14 License path: 1055@DESKTOP-ABC123; FlexNet Licensing error:-15,10032 License ID: License checkout failed (CFD SOLVER).
Software & Version
*This documented instance of this error occurred in this version but is not necessarily limited to this version.
The specified license server is specified incorrectly.
*The cause(s) we identified in this documented instance may not be the only cause(s) for this error.
- Correctly specify the license server: Specifying an Ansys License Server
- If the test is successful, Click Save, close the window and try running a job in Fluent.
- If the test is not successful, please refer to this article for further troubleshooting: HOW TO - Test & Fix License Manager Connectivity Issues