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HOW TO - Fix a Stuck Job (ARC, Linux)
Authored by Steve Barnett
September 28th, 2023
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KB2210578
Description
When using RSM with the ARC scheduler, you can at times find that jobs may get stuck in a Submitted or Running state. Restarting the master or compute node has no effect.
Solution
- Attempt to terminate the job using the arckill command, from the headnode/arcmaster:
/ansys_inc/v###/RSM/ARC/tools/linx64/arckill (jobID)
- If the arckill command is unsuccessful at terminating the stuck job, delete the job database files on the arcmaster node and compute node. Database files are located in /home/rsmadmin/.ansys/v###/ARC/ on both nodes
- Restart the ARC services on the arcmaster node, the databases will be automatically recreated.
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