Installation & Licensing Center
HOW TO - Locate Your Ansys Customer #
Authored by Caleb Scharf
August 23rd, 2023
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KB2134511
Description
This article will show you how to locate your customer number that is assigned to your company when first purchasing Ansys software. This number will help when looking your account for support, purchases or other account management tasks.
Solution
License Key Email
Found in your License Key email sent to your Ansys Support Coordinator upon purchasing Ansys.
Your License Key Text file
Found in Ansys License Key text file that was sent to your Ansys Support Coordinator contact when the software was purchased.
Your Installed License File
Inside your installed file that's located on your License Server. File path:C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic"
Via Command Line (If you have Ansys is installed)
If you have Ansys installed, Run command #3 in this article.
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