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ERROR - Please contact your sales representative to request a machine change

Authored by Aaron Schedlin July 31st, 2023 620 views 0 likes KB2087209

ERROR

Login to the Ansys Licensing Portal (https://licensing.ansys.com) > click Lease/Perpetuals. 

Entitlements > Leases/Perpetuals
Please contact your sales representative to request a machine change.

Software & Version

Ansys Licensing Portal.  https://licensing.ansys.com

Description/Cause

At the time of this article was created, only a limited number of customers have access to view or download their license(s) via the licensing portal.  If you are receiving this message, this means you do not have access.

Solution

  1. Follow one of the processes below, depending on what you are trying to do.
    1. HOW TO - Obtain Your Ansys License File
    2. HOW TO - Change/Move License Servers

 

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