Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Ansys Training
  • Consulting
  • About
  • Contact Support
  • Home
  • Installation

  • Troubleshooting

  • Errors & Solutions

  • How To's

  • Info

  • Remote Solve Manager

  • Employee Login

Can't find what you're looking for?

Contact Support

Ansys Installation & Licensing Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Installation
  • Troubleshooting
  • Errors & Solutions
  • How To's
  • Info
  • Remote Solve Manager
+ More

INFO - Technical License Server Changes in version 2021 R1

Authored by Caleb Scharf October 25th, 2021 1475 views 0 likes KB1037870

Description

Historically, Ansys has relied on three main processes and ports to communicate with clients - FlexLM, Vendor Daemon and Licensing Interconnect. Starting in version 2021 R1, Ansys simplified how the license server communicates with client software versions 2021 R1 and later and now relies on only two of these processes/ports (with one rare exception listed below) - FlexLM and the Vendor Daemon.  They did this by moving most of the functionality of the licensing interconnect to the client.  While Ansys stopped relying on the ANSYS Licensing Interconnect on the server, you still need to make sure this process/port is open on your server firewall‍ if your clients are running 2020 R2 or prior and and for some detailed reasons listed below and we still strongly recommend configuring your server for all three.

Additionally, in the past, the Vendor Daemon was only utilized by Electronics products and to retrieve license status.  This meant if you were using Structures or Fluids products and the Vendor Daemon wasn't configured properly, the software would still work. With this change, all Ansys products now rely on the Vendor Daemon process so this behavior no longer applies and you must configure your firewall rules ‍accordingly on your license server.

  • FlexLM Process - Port:1055 (lmgrd.exe process) (required for all versions)
  • Vendor Daemon Process - Port: Dynamic ‍by default, but can be set to a static port‍ if needed (ansyslmd.exe process) (required for all versions)
  • Ansys Licensing Interconnect Process (Required for Client Versions 2020 R2 and Prior, but recommended for all versions) - Port:2325 (ansysli_server.exe process)


What does this mean for you and your users?  

  1. As always, please remember to always run the latest version of the license manager to insure proper checkout functionality and combability.  Also newer versions are always backward compatible with older licenses and client software (back to ~16.0), so this should rarely be a concern. 
  2. We still recommend setting up your license server to work with all versions of Ansys and allowing the three applications/ports mentioned through your firewall.  For more information on adding firewall exceptions, please see our article -  Add Firewall Exceptions for Ansys License Manager‍.
  3. The old Client ANSLIC_Admin Utility where users specify a license server‍, collect logs‍, view license status‍ and more, got a face lift and is now called Ansys Client License Setting application. 
  4. The new Ansys Client License Settings application now allows the user to actually test real time communication with the license server which is helpful to verify connectivity when troubleshooting.  Performing this test verifies that the client can communicate over port 1055 with the license server and validates that the port is open.  If it can't reach the license server or if the license manager service is not running, this test will fail.  However, this test does not test connectivity with the required Vendor Daemon process so results can be misleading - to fully test license manager connectivity, see -  HOW TO - Verify/Test License Manager Connectivity‍ 


Delete

Additional Detailed Info

In addition to the reason above, there is also another, even more technical reason we recommend using all three components, including the licensing interconnect at this time.  When opening workbench there are some basic communication checks that are performed which can fail on higher latency connections.  By default, workbench first performs these unique checks with the Licensing Interconnect and will fall back to using FlexNet if the Licensing Interconnect is not reachable on the server.  If you are connecting over a VPN that has high latency, these checks can fail. One solution is to manually increase the timeout value for these checks.  However, this can only be done when communicating with the licensing interconnect and not FlexLM.  The solution in this case is that the Licensing Interconnect must be setup to function and the timeout value on the client software must be manually set to a higher value.


Related Articles

INFO - Ansys 3rd Party Software & Hardware Support

INFO - Ansys Versions & Release Dates

INFO - Ansys License Manager Overview & Requirements

Popular Articles

INFO - Ansys Hardware Recommendations & Supported 3rd Party Software

Ansys Installation Guide (Start Here!)

Ansys Troubleshooting Guide

INFO - Ansys License Manager Overview & Requirements

Accessing the Ansys Customer Portal

HOW TO - Gather License Server Host Info

HOW TO - Change/Move License Servers

ERROR - Hostid in the license file is not a valid hostid

Was this article helpful?

Yes
No
Give feedback about this article

Can't find what you're looking for?

Contact Support

Recently Updated

  • Ansys Troubleshooting Guide
  • HOW TO - Troubleshoot Antivirus Software with Ansys
  • HOW TO - Change/Move License Servers
  • ERROR - Temporary License Stops Working
  • HOW TO - Reset Your Ansys Profile Folder

General Inquiries & Sales:

(800) 566-9190

Info@SimuTechGroup.com

Contact Support

  • Software
  • Services
  • Case Studies
  • Ansys Training
  • Consulting
  • Technical Support
  • About SimuTech
  • Careers
  • Privacy

© 2021 SimuTech Group

Definition by Author

0
0
Expand