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      • HOW TO - Set User License Privileges via an Options File
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    • ERROR - Ansys License Manager Won't Start
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    • ERROR – Unable to Specify License Server in Version 2021 R1
    • ERROR - Project contains data that requires software modules not are not installed
    • ERROR - Hostid in the license file is not a valid hostid
    • ERROR - This type of license file must be appended...
    • ERROR - Could not save server and port to file
    • ERROR - Destination File Could not be Created
    • ERROR - Capability ANSYS SpaceClaim Direct Modeler Does Not Exist...
    • ERROR - No Valid Inventor Installation Detected
    • ERROR - No valid INCREMENT lines were found
    • ERROR - Correctly-formatted Vendor Line Was Not Found
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    • ERROR - An unexpected error has occurred: Failed to back up file XXXX\MECH\file.rst
    • ERROR - Fluent Launcher Crashes
    • ERROR - spawn lmutil ENOENT
    • ERROR - LoadLibrary failed with error 87
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    • ERROR - Port number are not the same in all license files
    • ERROR - The required license file was not found
    • ERROR - "Unable to attach geometry file" (SolidWorks)
    • ERROR - Prerequisite error "MS ASP.NET Hosting Bundle 6.0.8"
    • ERROR - HTTP Error When Gathering Diagnostics
    • ERROR - Workbench plugin for Inventor does not work
    • ERROR - Request name disco_level1 does not exist in the licensing pool (-5,147)
    • ERROR - Request name cfd_solve_level2 does not exist in the licensing pool (-15,10032)
    • ERROR - Electronics Desktop opens as Twin Builder or another Desktop Configuration
    • ERROR - Switching Network Connections Checks Out Another License
    • ERROR - Failover Feature 'Ansys electronics_desktop' is not available
    • ERROR - Laptop battery drains excessively or gets very hot
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    • ERROR - Script Error When Opening Mechanical From Workbench
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    • ERROR - cx_Freeze: Python error / ImportError: DLL load failed
    • ERROR - No license for OpticStudio was found
    • ERROR - Newton-Raphson Residuals for the incomplete solution cannot be loaded
    • ERROR - Update failed for the Setup component in skin assy
    • INFO - Issues Using OneDrive, Dropbox, etc.
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  • How To's

    • Administrative Tasks

      • HOW TO - Change/Move License Servers
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INFO - Ansys License Manager Overview & System Requirements

Authored by Caleb Scharf August 23rd, 2023 13896 views 1 likes KB969778

Description

The Ansys network license manager/server is a stand alone application that hosts your license file and checks in and out licenses to one or many users over a network. It is a required application to run your Ansys software.  It can be installed on the client machine for single user deployments but is most often installed on a dedicated machine in multi-user environment. A client must be able to connect to and stay connected to the license manager in order to open and use the software.‍ The License Manager is managed via the License Management Center webpage where you can install your license‍, stop/start the server‍, view usage statistics‍, collect server diagnostic logs‍ and more. 

 

Deployment Methods

 

 

   

 

Solution

The Ansys License Management Center (LMC) (60 sec Overview)

The LMC is a webpage where you install and manage your your Ansys License.  It is installed with the Ansys License Manager software. The LMC allows you to restart the License Manager service, view status, view usage, view your installed license file and much more.  When launching, make sure you right click and select Run as Administrator.

 

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System Requirements

Overall, the license manager uses minimal system resources for smaller deployments.  It's only after you get over 100 concurrent users that you need to think about adding additional memory.  While you can technically scale down to 2GB of ram on a Windows license server for small user base deployments, we do not recommend doing so as Windows generally doesn't run well with this much memory and we've found that this negatively impacts system reliability/performance when performing common tasks such as installing the license manager software or performing windows updates. 2Gb of ram on Linux systems should run just fine.

General Recommendations

  • 64 bit Windows OS (physical or virtual)
  • 2 CPU Cores
  • 4GB of Ram for up to 100 concurrent users (Scale to 8GB for up to 400 concurrent users)
  • 1 GBps Ethernet Card and 1GBps Switch
  • Dedicated machine for multi-user deployments (While client and license server software can be installed on the same machine, we don't recommend this in multi-user environments because a user workstation is more likely to be restarted or go offline for various reasons) 
  • Same machine as Ansys client software for single user deployments
  • Installing the license manager on a server with other services/license products installed is possible, just keep in mind that the default Ansys ports used are 1055 and 2325 and must not conflict with other services.


Supported Operating Systems (last updated for Version 2021 R1)

Windows x64
  • Windows 10 (Pro, Enterprise & Education)
  • Server 2016
  • Server 2019
Linux x64
  • Red Hat (RHEL) Version 7.6- 7.8
  • Red Hat (RHEL) Version 8.1
  • SuSE Linux ES & Desktop
  • Version 12 (SP3 - SP4) SuSE
  • Linux ES & Desktop Version 15 (SP1
  • CentOS Version 7.6- 7.8
  • CentOS Version 8.1


 

Official Ansys Requirements Document

  • 2021-R1-ANSYS-License-Manager-Server-Hardware-Network-Req.pdf
  • Latest document version:  Ansys Customer Portal  > Downloads  >  Installation Licensing Help and Tutorials  >  expand the Licensing section  >  select the pdf called Ansys Inc License Manager Hardware and Network Requirements
 
 

Client Software Compatibility (Backward/Forward)

License Manager Version Backward Compatible w/ Older Client Versions Forward Compatible w/ Newer Client Versions
License Manager 2020R2 and Prior
 
Yes No

Example:  2021R2 re will not run on a 2020R2 License Manager
License Manager 2021R1 and After Yes Yes & No

While this can technically work, due to improvements in the license manager in 2021R1, this is not always the case in our experience, and we always recommend and support running the latest license manager.

Example: 2021R2 can technically run on a 2021R1 License Manager. 

 

 
 

Common Management Tasks

  • HOW TO - Install Ansys License Manager‍
  • HOW TO - Install an Ansys License File‍
  • HOW TO - View License Usage History‍ 
  • HOW TO - Gather Ansys Diagnostic Logs
  • HOW TO - Reset Ansys License Preferences‍ 
  • HOW TO - Reset Your Ansys License File‍ 
  • ‍HOW TO - Identify what license features you are attempting to checkout‍
  • HOW TO - Add Firewall Exceptions for Ansys License Manager‍
  • HOW TO - Set Custom License Server Ports‍
  • HOW TO - Set User License Privileges via an Options File‍ 
 
 

Under the Hood (Advanced Info)

The Ansys License Manager software consists of several different main components that are installed with the License Manager Software and that it is dependent on to run properly.

 

Application Service/Process Dependencies
Default Installation Directory C:\Program Files\ANSYS Inc\Shared Files
License Management Center (LMC)
This service must be running for in order to access the LMC webpage.  This service is not required in order for clients to check in/out licenses.
  • Tomcat Web Server - installed with the license manager
  • "ANSYS Licensing Tomcat" windows service
  • tomcat9.exe
License Manager Service
This service must be running in order for clients to check in/out licenses.
  • "ANSYS, Inc. License Manager" Windows Service
  • ansysli_server.exe - Ansys License Interconnect, port 2325 (Not a requirement for serving client versions 2021 R1 and Later. See INFO - Technical License Server Changes in version 2021 R1. ‍ 
  • ansyslmd.exe - Vendor Daemon, dynamic port
  • lmgrd.exe - FlexLM, port 1055
  • ansysli_monitor.exe
 

 

 
 

 

 

license managerlicense management centerlmclmansys license managersystem requirementsserver requirementslicense requirementslicense manager requirementsserver system requirementsunder the hood

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