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ERROR - SpaceClaim Structure Tree Items Disappear
Authored by Steve Barnett
December 28th, 2022
6090 views
5 likes
KB1691542
ERROR
When using SpaceClaim, hovering the cursor over the Structures tree causes items to disappear.
Software & Version
SpaceClaim 2022R1
*This example was taken from this version but is not necessarily limited to this version.
Description/Cause
Improper scaling, high DPI settings enabled for app compatibility.
*This is one cause that has been identified, though it may not the only potential cause of this error.
Solution
Using Windows File Explorer, navigate to C:\Program Files\Ansys Inc\v221\scdm (default location) and right mouse click on SpaceClaim.exe, and select Properties. Now we'll select the Compatibility tab, then Change high DPI settings, and uncheck both boxes. Once the boxes are unchecked, select Ok, and Apply then Ok in the Properties window.
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