Ansys Installation & Licensing Center 
HOW TO - Gather License Server Host Info
Authored by Caleb Scharf
August 25th, 2021
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Description
Before an Ansys license can be issued to a customer, the customer must first provide SimuTech with several pieces of information that come from the computer that will be running the Ansys License Manager. Also see License Server System Requirements if necessary.
Solution
Windows Computer
- These steps must be performed from the computer that will have the License Manager installed on it.
- Copy, paste and run commands below in a Windows command prompt.
- Tip - you can copy and paste all these commands at once.
- Screenshot all output and submit this to your SimuTech Contact.
hostname
vol c:
getmac /v
Example:
Warning - AWS or Azure VM?
If you are using an AWS or Azure VM, you may be required to use a mac address as your HostID. This is because the DiskID's are not always unique in these cloud environments. If you end up needing to use a MAC address as your HostID, please note that MAC addresses on Azure and AWS are not static by default and will require your IT Administrator to perform additional steps set a static MAC address.
Linux Computer
These steps must be performed from the computer that has or will have the License Manager installed on it.
- Copy, paste and run following commands in a Linux command prompt/shell. Screenshot all output and submit this to your SimuTech contact.
hostname
ip a
Warning - AWS or Azure VM?
If you are using an AWS or Azure VM, you may be required to use a mac address as your HostID. This is because the DiskID's are not always unique in these cloud environments. If you end up needing to use a MAC address as your HostID, please note that MAC addresses on Azure and AWS are not static by default and will require your IT Administrator to perform additional steps set a static MAC address.
More Info
The information below helps SimuTech Support staff translate the information you provide them so the license gets issued correctly. 
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