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                          HOW TO - Verify your license is valid & not expired

                          Authored by Caleb Scharf August 26th, 2023 5452 views 1 likes KB1903088

                          Description

                          This article will walk through how to confirm whether or not the license you have installed on your license server supports the software version you are trying to use. 

                          Solution

                          Step #1 - Identify your license expiration date(s)

                          Method 1 - View your installed license file

                          1. Open the Ansys License Management Center > click View FlextNet Licenses
                            1. If no license appears, this means you need to Install your License File 
                               

                           

                          Tip

                          For more help understating license files see - INFO - Understanding Ansys License Files (ansyslmd.lic) 

                           

                           

                          Method 2 - Via CMD Prompt from the Client Computer

                          1. Open a Command Prompt > Run the following command based on your version.
                             
                          Show license features, quantity, quantity currently checked out

                          *Version 2021 R1 and above
                          "C:\Program Files\ANSYS Inc\vXXX\licensingclient\winx64\ansysli_util.exe" -statli 2325@LicenseServerNameOrIp

                          Note - You must replace the term [XXX] for your version number folder.  Example "v211" for 2021R1 or "v212" for 2021 R2. 

                          Note - You must replace the text "LicenseServerNameOrIP" with your license server info.

                          Show license features, quantity, and quantity currently checked out 

                          *Version 2020 R2 and below
                          "C:\Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansysli_util.exe" -statli 2325@LicenseServerNameOrIp

                          Note - You must replace the text "LicenseServerNameOrIP" with your license server info.

                          Note - this will pull this information from the license server that is specified in your client license settings‍.

                          Machine generated alternative text: Command Prompt C: \Program Files\ANSYS Inc\Shared Files\Licensing\winx64\ansys1i util. exe" Ii 2325@temp1icense.simutechgroup.com ttempting to connect to ansysli server running on 2325@temp1icense.simutechgroup.com... Connection Established. Querying for additional information... 9999.9999 9999.9999 9999.9999 9999.9999 9999.9999 9999.9999 9999.9999 -stat ANSYSLI PORT Hostname Process Id Full Version Startup Active Clients Max Clients Total Clients WB Usage Tracking DP Reserve Support Service Status 2325 templicense 172.31.8.40 4964 2.2.2 LMI (20210125) for winx64. Updated at ANSYS Release 2021 RI. NORMAL STARTUP 2021/03/08 14:27:06 5 11 6497 ON ON No problems found Service Status Message : The ANSYS LM service and the Licensing Interconnect are using the same exe. Monitor Status onitor Version ANSYS Release 2021 Licenses Cached for FEATURE Ispacdes a_geometry Monitor Running ANSYS Licensing Interconnect version 2.2.1 (20210125) for winx64. Updated at RI. server: COUNT 80 320 320 280 80 VERSION a a a a a spaceclaim spaceclaim spaceclaim spaceclaim spaceclaim catv5 dirmod dirmod faceteddata faceteddata EXPIRATION 2021/08/25 2021/08/25 2021/08/25 2021/08/25 2021/08/25 2021/08/25 2021/08/25
                           
                           

                          Step #2 - What can you do if your license is expired?

                          Review the expiration date of the feature(s) you are attempting to checkout.  If it has expired or is not present, this means one of three things depending on the license you have and are entitled to:

                          1. If you have a Permanent License w/ Active TECS Subscription - the license installed on the server is not current.  Obtain and install‍ the most recent license issued to your company.
                          2. If you have a Permanent License w/o Active TECS Subscription - you are not able to use software versions that were released after your expiration date.  See Ansys Version & Release Date History
                          3. If you have a Temporary License (Eval/Lease/Tech Pool) - If your temporary license has expired, you can no longer access the software and will need to contact your Account Manager.
                           
                           

                           

                           

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