Installation & Licensing Center
If you are an active or future SimuTech customer and have questions or simply prefer to get help directly from an engineer, we'd be happy to help!
HOW TO - Fix a Stuck Job (ARC, Linux)
Authored by Steve Barnett September 28th, 2023 367 views 0 likes KB2210578
When using RSM with the ARC scheduler, you can at times find that jobs may get stuck in a Submitted or Running state. Restarting the master or compute node has no effect.
- Attempt to terminate the job using the arckill command, from the headnode/arcmaster:
- If the arckill command is unsuccessful at terminating the stuck job, delete the job database files on the arcmaster node and compute node. Database files are located in /home/rsmadmin/.ansys/v###/ARC/ on both nodes
- Restart the ARC services on the arcmaster node, the databases will be automatically recreated.