ERROR

When you have upgraded from legacy Icepak licensing to modern Icepak licensing (Electronics Premium IcePak in this case) you may receive this error. Increments are installed and available on license server.  User launches, receives error that legacy Icepak licensing increments are unavailable:

License Error

ANSYS LICENSE MANAGER ERROR:Failover feature ‘Ansys IcePak’ is not available.
Request name aice_pak does not exist in the licensing pool.
No such feature exists.
Feature:    aice_pak
License path:  1055@YourServerName
FlexNet Licensing error:-5,147
Failed to get license ice-pak: return code 0

Software & Version

IcePak 2022 R2

*This example was taken from this version but is not necessarily limited to this version.

Description/Cause

Cause is unknown at this time. 

Solution

Create an environment variable to force IcePak to use PPE licensing. HOW TO - Create an Environment Variable 

Variable Name: ICEPAK_USE_PPE_LICENSE

Variable Value: 1